Announcements

Zaken & Chronos Server Merge Guide

On Wednesday, August 23, 2017 during weekly maintenance Zaken will be merged with Chronos. With this date rapidly approaching we want to make sure players on both Servers are aware of how they'll be affected by the process. First, it's important to note that the plan with this Server Merge is to transfer Zaken characters and clans to Chronos directly, instead of resetting both Servers as has been done in the past. Players already on Chronos should therefore feel little impact beyond welcoming new players to their community.

Our goal is to ensure that this process is as smooth and pain-free as possible for everyone, but especially for those of you with characters currently on Zaken or Chronos. To discuss this transition or raise any questions you might have, we've created a designated thread on the official forums. Check out the info below to help you prepare for this merge.

 

Character Information

Seven Character Maximum: If an account has more than seven characters shared between the Zaken and Chronos Servers, priority of characters will be saved based on the following criteria:

  1. Clan Leaders
  2. Character Level
  3. Character Age
  • You can prepare for the merge and decide exactly which characters will be saved by simply deleting all but seven of your preferred characters between both Servers.
  • Note that character deletion takes a minimum of three days.

Character Name Conflicts: If there are duplicate character names following the merge, characters coming from Zaken will have to be renamed.

  • Any characters formerly on Zaken with a name conflict will automatically be granted a free name change upon logging into the game for the first time after the merge.
  • Name disputes can be appealed by contacting support in cases of name sniping by inactive characters. In general name disputes will be addressed by a combination of factors such as creation date, play time, and level.

Friends List: Zaken Friends lists will remain intact after the merge, except in cases where a character has been deleted.

Character Stats & Info: All other general character statuses such as Skill bar, Faction Level, Monster Collection, class, level, skills, PK, PvP, and Raid Points are transferred during the merge.

  • Zaken pet names will be reset during the merge.

 

Items

Character Items: All character items from Zaken will be transferred over to Chronos, except in cases where a character has been deleted due to the account having more than seven total characters.

Dimensional Merchant: Items stored at the Dimensional Merchant will transfer during the merge.

Auction House: Items on the Zaken Auction House will be canceled and returned to the seller’s Warehouse.

  • Posting fees are NOT refunded for canceled auctions.
  • We recommend you refrain from posting any new items for sale on the Zaken Auction House for a sale period that would end after the merge on August 23.
    • For example: Setting an item for sale for seven days on August 16, if the item goes unsold the auction would naturally end on August 24, resulting in the auction being canceled without a refund of the posting fee.

 

Clan Information

Clan Name Conflicts: Similar to character names, if there is a clan name conflict, clans coming from Zaken will have to be renamed.

  • Clan name conflicts result in a ‘21’ being added to the end of the name. Upon logging into the game, clan leaders may speak with a Clan NPC in town and request a different clan name of their choosing if it's available.

Zaken Clans: Castles, Clan Halls, and Fortresses on Zaken will NOT be transferred to Chronos.

Any tax revenue from Zaken Castles should be claimed no later than the night of Tuesday, August 22. Unclaimed taxes and items stored at the castle will NOT be transferred.

The owners of Clan Halls that can be auctioned on Zaken will be compensated with Adena for the loss of the Clan Halls. Adena compensation will be distributed to the clan Warehouse during the merge. Adena compensation will be calculated based on the original purchase price and the duration for which the Clan Hall was owned.

  • Clan Alliances on Zaken will be dissolved during the merge.
  • Clan Wars on Zaken will be dissolved during the merge.
  • Clan Emblems on Zaken will be reset during the merge.
  • Daily clan reward progress on Zaken will be reset during the merge.
  • Clan Warehouses on Zaken will be transferred to Chronos.
  • Clan members, ranking, and skills on Zaken are transferred during the merge.

Chronos Clans: Castle, Clan Hall, and Fortress ownership on Chronos will be unaffected by the merge, except in cases where the system would normally reset the owner, such as failure to make payments or defend a Fortress from attack.

 

Zaken Olympiad

August Olympiad Cycle: As the merge will be conducted before the August Olympiad concludes, the Olympiad on Zaken will be closed early on Wednesday, August 16, 2017. 

  • Rewards for August Olympiad Competition will be available to be claimed August 16–23.
  • Hero Monuments on Zaken will be disabled on August 16, as there will not be a full Olympiad cycle to determine a clear winner.
  • Characters from Zaken will be given 40 Olympiad Points on August 23 in order to participate in the final week of Olympiad on Chronos.
  • Previously earned Marks of Battle on Zaken, like other items, will transfer to Chronos.

 

Account Services

Keep in mind that all Server Transfers, as well as other Account Services for Zaken and Chronos, will be suspended beginning Wednesday, August 16 until Wednesday, August 30, to ensure that the Zaken-to-Chronos Server Merge can be conducted as smoothly as possible. If you want to take advantage of any of these services, be sure to do so before August 16. Once Server Transfers are restored on August 30, they'll remain discounted by 90% until September 28. Check out the full list of transfer options if you're thinking of moving to a different Server.

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