As part of our recent upgrade to improve and streamline our support system, we’ve launched a new support site that will allow you to get help faster. On our new site, you’ll be able to see messages informing you of the latest issues, search the knowledge base for answers to frequently answered questions, and submit help requests. We’ve also implemented single sign on, so the new support site uses the same login information you use for your NC Account.
*** During the transition it is possible that you might encounter certificate errors which could result in you having to log in twice to be able to submit a ticket or view your ticket history. We are actively working to resolve this issue and apologize for the inconvenience.
Click here to visit our new support site.