The Goddess of Destruction Truly Free launch was nothing short of a success, and we have come far in our mission to provide you with an innovative way to play the game and enjoy our service. We are delighted to see so many players having fun with the game and sharing constructive feedback, and it motivates us even more to move forward and continue to improve upon what we have built.
We’ve collected some numbers and fun facts about the community development we’ve seen since launch.
In midst all this positive growth, there is also some loss. As some of you may know, there have been some changes inside NCsoft West in the recent past. It is with great sadness that we must officially announce the departure of Marissa "Moxie" McWaters, who was the Producer for Lineage II at NCWest. She worked with us for several years with love for the game and the community, and she has now moved on to other opportunities. She will be dearly missed but we progress forward, inspired by her dedication and principles, to a bright future for Lineage II. With this change, I step into the big Producer shoes with both humility and zeal.
Speaking of the future of Lineage II, this is a very exciting time in the game’s history. We are now roughly three-months into our Goddess of Destruction and Truly Free launch, and still thriving. For all veterans and returning and new players it is a wonder to see the world of Aden so full of life and bursting with so much energy. It brings back a lot of memories and continues to shape new ones. While the game has been transformed through many updates over the past eight years, the fundamentals are still the same and all returning players may still find that same special something that made their Lineage II experience so memorable.
With the Truly Free conversion many other great things were launched: an entirely new website (www.lineage2.com) which is being improved on a day-to-day basis; the L2 Galleria and L2 Store which allows you to buy from a selection of cosmetic, supply and event items instantly delivered to you in-game; the Path to Awakening which propels you to level 76 and beyond by giving you tips and free equipment along the way; the launch of new servers for the thousands of new players; the new NCoin currency, which will be developed further in the future to become an even greater convenience. All these major changes combined together required a colossal effort from all the game teams, and I would like to take this opportunity to publicly deliver my sincere thanks and appreciation to all the people who worked relentlessly to bring you the Truly Free experience and pave the road to Lineage II’s bright future.
With all that being said, such a big launch was not without issues and I'd like to take a moment to address a few of them:
Controversy over the new Reputation System
The change in the Reputation (also known as Karma or PK) system was surprising for a lot of players because, as you know, it can be very unforgiving to low level characters that engage in unsanctioned PvP. The truth is that the game is now designed to propel you quite fast to level 76, and then to level 85, thanks to the changes in the Clan Academy and the new Mentor System. The main focus of the game’s new content in recent and future updates begins around level 85, and it is at that level that the new Reputation System is much more manageable. Although the penalty is harsh at the low levels, this is done to help protect new players and it is intended to provide a better game experience to everyone overall.
Login Issues and Server Capacity
Most of you who play on heavily populated worlds have been experiencing less than optimal conditions to log into your favorite server. It can be very frustrating and this is something we deeply understand. The issues can come from various different causes, some related, some temporary, some not. We would like to assure you that we are doing everything in our power to improve the situation no matter the cause. The free server transfers from Chronos and Naia to Magmeld were the first of such efforts, and we recently also raised the population cap on congested servers to allow more players in the game world at the same time. The raised cap is merely a temporary solution while we work on further improvements. Rest assured that the login issue is on top of our priority list.
We have heard your requests for Account Services to be re-opened and this is high on the list of priority projects we are working on. This project extends beyond Lineage II, in fact, as multiple NCsoft West games are working on integrating some of their platform and payment systems. As such, account services will re-open in the future with improved features and more ability. To those of you that are new, know that Account Services include Server Transfers, Name Changes, Gender Changes, Subclass-to-Main service, and the Subclass Separation service. When Account Services return all the details about the different services will be provided.
Real Money Trading and 3rd-Party Software Use
We have recently posted a separate communication on this matter and I invite you to read that post.
Of course we are also working very hard to fix the current game bugs and to process all your valuable feedback. Although the above are only the top few of the various on-going issues, we want you to know that we hear all of your concerns and work on addressing each of them as soon and as best as possible.
As mentioned earlier, we have come a long way, but we are certainly not done! Many more good things are coming to the game. We aim to improve the Path to Awakening with more details and information about each level range that will better guide you in your journey. The next content update for Goddess of Destruction is also just around the corner and we will be able to give you more information about it in the very near future. In a nutshell, the next game update will greatly improve the level 80-85 range of game progression, and bring some new and exciting features! In addition to preparing new events for the general future, we are also very busy preparing new items for the L2 Galleria and L2 Store after collecting your feedback. Please continue to let us know what you would like to see or change in both stores.
This is a great time to start or return to the game. Set out on the Path to Awakening and embrace your destiny!
Nico "Cryo" Coutant
Lineage II Producer