Clan Name Change

Clan Name Change Service Rules & Requirements

 

Only the Clan Leader can use the Clan Name Change Ticket.

  • The Clan Name Change Service is processed within approximately 24 hours.
  • A clan’s name may be changed only once every 30 days.

 

Instructions for Applying a Clan Name Change Service

  1. Purchase the Clan Name Change Service from the L2 Store or L2 Galleria. The item is effectively a token that acts as a proof of purchase. The item must be in either your inventory or your private warehouse during the processing phase.
    • If you purchase it from the L2 Store in-game, the item will go directly to your inventory. You must purchase the item on the clan leader character to which you want to give the Clan Name Change Service.
    • If you purchase it from the L2 Galleria on the website, the item will go to the Dimensional Merchant on the server to which you chose to send the item. You must claim the item on the Clan leader character to which you want to give the Clan Name Change Service.
  2. Once the target clan leader character has the item in their inventory or private warehouse, then you must contact the support team and request that they process your service. You can contact support from this page.
  3. Due to our new support site, now with single sign on, there is much less information you have to fill out.
    • Fill out the form as follows:
Issue: [Please select "General Gameplay".]
Subject: Account Services – Clan Name Change Request
Description: Please change my clan’s old name “[old name]” to the new name “[new name]” on the [server name] server.
Attach Documents:  [leave this blank]
  1. Click Submit.
  2. Your request has now been submitted! You will receive a confirmation email at the email address you provided in the form.
  3. Your service will be processed within 24 hours.
  4. When your Clan Name Change Service is processed you’ll get a confirmation email notification. It may take some time for your new clan name to refresh in different game system windows.

FAQ

Q: Why is the Clan Name Change Service priced at $50 (4,000 NCoin)?

A: The new Clan Name Change Service processing time is only approximately 24 hours, and requires manual resources, as opposed to the former automated service that was only processed on a weekly basis.

Q: Why is my new Clan Name not showing up in the game user interface?

A: It may take time for the server to recognize the new clan name in the UI after the name has been processed. All clan names are updated properly during a weekly maintenance.

Q: How long until my Account Service is processed?

A: Currently the processing quote time for all Account Services is 24 hours.

Q: Will this service change in the future?

A: All Account Services’ details, rules, and processing are subject to change. Details pages and FAQs such as this one will reflect the latest facts.